Our Hassle-Free Return Policy
At Polished Coconut, we want you to love every handbag, dress, and piece of jewelry you purchase. If something isn’t quite right, we’ve got you covered with our easy return process.
• 30-Day Return Window: You have 30 days from the date of delivery to decide if an item is perfect for you. No rush, no stress!
• Free Returns: We offer free return shipping on all orders within the U.S. because we believe trying something new should feel risk-free. (For international orders, customers cover return shipping.)
• Full Refund Or Store Credit: Return your item in its original, unused condition with tags attached, and choose between a full refund to your original payment method or store credit with a 10% bonus added as a thank-you for shopping with us.
• Easy Exchanges: Not the right size, color, or style? We’ll happily exchange it for something you’ll adore—just let us know within 30 days.
• Hassle-Free Process: Start your return online through our website, print a prepaid label, and drop it off at any [common carrier, e.g., USPS] location. We’ll take it from there!